![]() Keeps detailed records and submits reports of facility and equipment use, technical issues, and policy infractions using FileMaker Pro databases and web-based administrative softwareĬonducts software and hardware testing: executes test plans, documents results updates and trains in revised technical support techniques for new installations Provides engineering support & technical assistance/troubleshooting for classes, student sessions, daytime recording ensembles, grant sessions, and visiting artist events in the recording studios and production suites The 32 recording studios and suites are in operation 22 hours per day, 7 days per week and serve thousands of music technology students, visiting artist events, major residencies, faculty and chair grant recordings, college service and community outreach projects.ĮSSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: The Operations and Support Supervisor collaboratively oversees a group of 50 studio assistants hired through Student Employment’s work-study program. These functions ensure classes and sessions can operate with minimal disruption. ![]() ![]() They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at the start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, maintaining the established protocols for logging students in and out of facilities to maintain inventory and ensure proper facility usage, and following up any issues either directly or via a ticketing system. Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Supervisor provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. ![]()
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